Policy

Customer Care

We try to be conscious about all packaging we use. Prioritising natural materials and recyclable packaging whenever possible, as well as re-using previous packaging. If your package uses bubble wrap this is recycled from a delivery we have received. 

Returns

Please be aware that we currently do not accept returns, all sales are final. If you would like to contact us about your order please email ourhse.studio@gmail.com

Shipping

We ship to the UK and EU. We use Hermes and Royal Mail. Orders are usually processed and shipped within 3 business days after payment. If you are not sure if we will ship to you please contact us at ourhse.studio@gmail.com

Payment Methods

- PayPal

- BACs